Alexa Skills Development - Boldstart Technology
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Amazon Alexa | Your New Brand Representative

At Home With Your Customers

The fastest selling product on Amazon, and now in millions of homes.
Amazon’s Echo products with the Alexa virtual assistant built-in, are now at the forefront of the new industrial revolution.

Alexa Skills Development

From Experienced Voice First UX Designers

Amazon Echo & Dot

Building Your First Bot: 5 Considerations

Before you set off into the world of voice first applications, here are the top 5 things to consider.

We’ve been building Conversational UX for 9+ years and worked with many of the best systems for some of the world’s largest tech companies.

GET IN TOUCH

Looking for someone to help you with an Alexa Skill?

Our Alexa skills development services exploit the Amazon Echo, a real breakthrough product, producing possibly the most “comfortable” user experience we have seen so far in this new voice first revolution.

With an open architecture approach, the Alexa ecosystem allows any brand to build voice first applications known as Alexa Skills, enabling engagement with customers like never before, in the comfortable setting of their own home.

Although chatbots have been around for decades, Apple catapulted the Conversational UI into the mainstream in 2011 with the launch of Siri on the iPhone 4S. Alexa on the Echo has in many ways surpassed Siri by virtue of an elegant handsfree experience.

As the ecosystem around Alexa matures, we’re seeing more and more companies develop ever more sophisticated solutions to improve their customers’ brand experience. Today might be more about playing music but we are already seeing sensitive services like banking available via Alexa, and just the starting point for the next paradigm in computing.

Amazon Alexa - Great Benefits
Part Of The Furniture

The Amazon Echo has become as much a part of people's home life as their furniture, providing a user experience that is as comfortable as making a phone call. It's like having an open line to your customers. Probably the best 'voice first' device currently available.

Updates On-The-Fly

With little, if any, client side application, updates to intelligence are instantaneous. Enabling your application to be highly responsive to changing customer demands.

Build Once - Deploy n+

Because this is server side deployment that requires very little client side implementation we can take an open architecture approach to repurpose many of the assets simultaneously across all channels (Apps, Twitter, Facebook, SMS, website, etc.). No Fancy APIs needed.

Case Study

Badminton Horse Trials

 

Badminton Horse Trials is one of the largest outdoor sporting events in the world attracting hundreds of thousands of visitors each year. The Alexa skill we developed searches through 10 data sets and API services to enable complex conversational style interaction with Alexa to discover results, timetables, ticket and shopping data and myriad of other information for visitors and followers of the event held in May.

 

We built 2 further skills to provide Echo users with access to live and recorded audio from the event.

 

Ideation – Publication: 6 weeks

Amazon Alexa - Great Uses
Productivity & Efficiency

From checking your bank balance, the weather, news, or transport links to performing complex tasks, Alexa is providing the best user experience by far, and is saving customer and companies alike, valuable time and money.

Simplify Commerce & Customer Service

From ordering pizza and taxis to more sophisticated transactions Bots can simplify commerce transactions. Bots can be configured to manage complex customer service needs, acting as a great first line support.

IoT & Human > Machine Interface

Bots can manage both machine to machine interfaces, and human to machine interfaces

New Ideas & Services

We're currently working on a few projects breaking new ground for clients.

From simplified ecommerce, like ordering a pizza or a taxi to more sophisticated customer service functions these applications are highly configurable and remove a range of complexity from the user that is seen in more traditional visual UIs.

 

We’ve been building Conversational UX for 8+ years and worked with many of the best systems for some of the world’s largest tech companies.

 

 

This is currently the largest tech area we are working on at the moment, as it ties in nicely with strategies to improve customer engagement through rich data. We have built some of the most sophisticated bots available and would welcome the opportunity to demonstrate what we could make Alexa do for your customers and you.

Bots: Thoughts, Info & Ideas

Read more about our thoughts, information and ideas around the conversational UI

KIND WORDS

WHAT CAN WE DO FOR YOU?

Helping You Build Your Conversational Application

VOICE FIRST DESIGN & WORKSHOPS

Conversational UX design that engages customers and leverages the full potential of these AI & NLP technologies.

DEVELOPMENT & CONSULTANCY

Consultancy, and end-to-end skill development, leveraging Alexa's NLP technology, AWS, and your own systems and infrastructure for compelling applications.

RAPID PROTOTYPING

Need to start the ball rolling quickly? We can build out the first use case or two very rapidly, often bringing real iterative progress within hours, not weeks!